Hire an offshore admin assistant for your Australian business
An offshore admin assistant handles the day-to-day operational work that eats your time — inbox management, scheduling, data entry, document preparation, and internal coordination. Through Lite-Force, they're employed properly via an EOR structure, with payroll, compliance, and HR support included. Most hires are live within 2–4 weeks.
Day in the life
A day in the life of an offshore admin assistant.
Typical responsibilities:
- Managing inboxes — triaging, flagging, drafting replies, filing
- Calendar and scheduling — booking meetings, resolving conflicts, sending reminders
- Data entry and database management — CRM updates, spreadsheet maintenance, record-keeping
- Document preparation — formatting reports, creating presentations, preparing agendas
- Internal coordination — chasing up team members, following up on action items, keeping projects moving
- Travel and logistics — booking flights, accommodation, itineraries (if applicable)
- File management — organising shared drives, maintaining folder structures, version control
- Basic research — competitor lookups, supplier comparisons, market scans
Why offshore
Why admin works well offshore.
The work is structured and repeatable.
Admin tasks follow clear processes. Once documented, they're location-independent. Your admin doesn't need to be in the same room — they need access to your systems and clear instructions.
Cloud tools make geography irrelevant.
Google Workspace, Microsoft 365, Slack, Notion, Monday.com — the tools you already use work from anywhere. An offshore admin operates inside the same systems as a local one.
Timezone overlap means real-time availability.
The Philippines is 0–2 hours behind Australian Eastern time. Your admin is available during your business hours, not working overnight on a different continent.
It frees up expensive local time.
Every hour your leadership team spends on admin is an hour not spent on revenue, clients, or strategy. Offshore admin support shifts that balance without adding a full local salary.
Cost comparison
What does an admin assistant cost — local vs offshore?
Indicative comparison based on typical Australian salary ranges for this role.
Local Australian hire
Lite-Force offshore
Indicative comparison based on typical Australian salary ranges for this role (source: Seek, Hays). Actual costs vary by experience level, location, and award coverage. Lite-Force pricing confirmed on a per-role basis during your discovery call.
What's included
What you get with a Lite-Force admin assistant.
Included in the service
- Full sourcing, screening, and shortlisting
- EOR employment contract structured for local compliance
- Monthly payroll and statutory contributions
- Leave tracking and management
- HR support and regular check-ins
- Replacement commitment within initial period
Typical candidate profile
- 3–7 years admin/operations experience
- Strong English (written and verbal)
- Proficient in Google Workspace and/or Microsoft 365
- Experience with project management tools (Asana, Monday, Notion)
- Filipino or Southeast Asian — timezone-aligned with Australia
Getting started
Three steps to your offshore admin assistant.
Book a discovery call
Tell us about your business, the role, and what you need.
We source and shortlist
You review candidates, interview your favourites.
They start
Employment, payroll, and onboarding handled. You manage the work.
FAQ
Frequently asked questions.
What qualifications do offshore admin assistants typically have?
Most candidates have a bachelor's degree (common in the Philippines) and 3–7 years of professional experience in administrative or operations roles. Many have worked for Australian or international companies before. We screen for both skills and communication quality.
What tools and software will they use?
Whatever your business uses. Most offshore admins are proficient in Google Workspace, Microsoft 365, Slack, and common project management tools (Asana, Monday, Notion, Trello). If you use industry-specific software, we screen for it or allow onboarding time for training.
What timezone will they work?
The Philippines is 0–2 hours behind Australian Eastern time (depending on daylight saving). Most admin assistants work during your standard business hours. If you need specific coverage (e.g., 8am–4pm AEST), we confirm this during role scoping.
Can I start with part-time hours?
Yes. Many businesses start with 20–25 hours per week and scale to full-time once the role is bedded in. The employment structure and support are the same regardless of hours.
What if the hire doesn't work out?
We offer a replacement commitment within the initial engagement period. If the fit isn't right, we source again at no additional placement cost. Details are confirmed in your service agreement.
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