Hire an offshore insurance underwriting assistant for your Australian insurer or MGA
An offshore insurance underwriting assistant supports your underwriters with risk evaluation prep, policy issuance, endorsement processing, and renewals admin. Through Lite-Force, they're employed properly via an EOR structure with payroll, compliance, and HR support included. Most hires are live within 2–4 weeks.
Day in the life
A day in the life of an offshore underwriting assistant.
Typical responsibilities:
- New business submission processing — entering data into underwriting platforms
- Risk assessment support — running risk checks, sanctions screening, basic exposure analysis
- Policy issuance — preparing certificates, schedules, and policy documents
- Endorsement processing — mid-term changes, cancellations, additional insureds
- Renewals admin — preparing renewal terms, pricing, and broker correspondence
- Quote generation — assembling quotes from underwriter inputs
- Documentation maintenance — keeping underwriting files audit-ready
- Broker comms — handling routine queries, status updates, and document requests
Why offshore
Why underwriting support works well offshore.
Underwriting support is process-heavy.
Submissions, endorsements, and renewals follow defined workflows. Once your offshore assistant knows your appetite, wordings, and authority matrix, they execute consistently.
Underwriting platforms are cloud-based.
Duck Creek, Insurity, Insly, plus MGA platforms — all browser-accessible. Your offshore assistant works in the same instance as your underwriters.
Timezone overlap supports the renewal cycle.
Philippines hours align with Australian business hours. Renewal terms, endorsement processing, and broker comms happen in real time during your trading week.
Frees underwriters for actual underwriting.
Senior underwriters shouldn't be processing endorsements or chasing schedules. Offshore support shifts the balance — your underwriters focus on risk decisions, your assistant runs the workflow.
Cost comparison
What does an underwriting assistant cost — local vs offshore?
Indicative comparison based on typical Australian salary ranges for this role.
Local Australian hire
Lite-Force offshore
Indicative comparison based on typical Australian salary ranges for mid-senior underwriting assistant roles (sources: Glassdoor AU, Jora Sydney, SalaryExpert). Lite-Force pricing confirmed on a per-role basis during your discovery call.
What's included
What you get with a Lite-Force underwriting assistant.
Included in the service
- Full sourcing, screening, and shortlisting
- EOR employment contract structured for local compliance
- Monthly payroll and statutory contributions
- Leave tracking and management
- HR support and regular check-ins
- Replacement commitment within initial period
Typical candidate profile
- 3–7 years insurance underwriting support or general insurance operations experience
- Strong English (written — heavy documentation and broker comms)
- Familiar with underwriting platforms (Duck Creek, Insurity, MGA-specific systems)
- Knows general insurance products and policy structures
- Filipino or Southeast Asian — timezone-aligned with Australia
Getting started
Three steps to your offshore underwriting assistant.
Book a discovery call
Tell us about your underwriting lines, platform, submission volume, and team structure.
We source and shortlist
You review candidates with relevant product and platform experience, interview your favourites.
They start
Employment, payroll, and onboarding handled. You manage the work.
FAQ
Frequently asked questions.
Can they make underwriting decisions?
Within defined authority for routine endorsements and standard quotes. Risk decisions, complex placements, and bind authority remain with your authorised underwriters — standard practice.
What products and lines are they familiar with?
Varies. Common: motor, home, SME commercial, professional indemnity, public liability. For specialty lines (D&O, cyber, marine), screen specifically for product exposure.
How do they handle broker relationships?
Routine broker comms, quote follow-ups, and submission queries are core to the role. Brokers typically work with assistants directly on standard transactions. We screen for written and verbal comms quality.
Are they suitable for MGA or insurer roles?
Both. MGA work tends to be broader (more product variety); insurer work tends to be deeper in one line. We confirm context during scoping.
What if the hire doesn't work out?
Replacement commitment within the initial engagement period. If knowledge or fit isn't right, we source again at no additional placement cost. Details confirmed in your service agreement.
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